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Taco

Securing Talent for a New-York Based AI-First SEO Agency

SEO Account Managers and Strategist placed across multiple searches

Candidates delivered within 10 days of each search

Second hire completed end-to-end

Taco

TACO is a remote digital agency focused primarily on SEO. Led by founder Chirag Kulkarni, the agency is known for:

  • high quality SEO delivery
  • a flexible, remote-first work culture
  • a founder well connected in SEO mentorship circles, Slack communities and industry groups
  • growing demand from clients and an urgent need for internal structure

TACO had matured quickly, moving from solo delivery to managing a growing roster of clients and specialists.

The next stage required strong Account Managers who could remove bottlenecks, strengthen relationships and elevate delivery.

The brief

As TACO evolved from freelancer-led delivery to a more structured agency model, they recognised the need for Account Managers who could do far more than keep clients satisfied, hybrid operators who understood SEO execution, could confidently manage client relationships, grow accounts, and coordinate internal specialists.

This is the story of how Search For Hire helped TACO secure five outstanding hires, advised on their team structure, and became a trusted strategic partner in their scaling journey.

The engagement is ongoing, with a SEO Strategist search active in Canada.

The challenge

TACO’s challenge was not finding applicants, it was finding the right kind of Account Manager. They needed someone who could:

  • Manage relationships and grow accounts
  • Lead client strategy
  • Identify upsell and cross-sell opportunities
  • Manage deadlines, internal specialists, and deliverables
  • Step in to produce SEO work when necessary
  • Operate as part strategist, part operator, part project manager

The role was more complex still: it was a 1099 contractor position, the founder wanted candidates who had been SEO specialists before transitioning into AM work, and prior experience with underperforming account managers made Chirag cautious about expectations and workload distribution.

As the engagement evolved and additional searches followed, including the placements of two SEO Account Managers, the candidate profile requirements sharpened further.

TACO required:

  • Strong executive presence: communication sharpness and the ability to hold senior client relationships with confidence
  • AI-forward individuals: candidates already using AI tools strategically in their workflows and thinking, not just in theory
  • Vertical alignment: proven experience in eCommerce and SaaS, the agency’s ideal client focus
  • Enterprise-level account experience: not local or small-business SEO, but complex, high-value client management
  • Leadership and team management experience: capability to grow into broader responsibility within the agency

TACO needed recruitment support plus team-building guidance across every stage of this engagement.

The Process

Search For Hire worked closely with Chirag across six distinct phases of the engagement, from role definition through to ongoing advisory support and additional searches.

1. Clarifying the Role and Team Structure

Through discovery calls, Search For Hire helped Chirag understand that AMs in SEO agencies can, and should, lead strategy, oversee execution, and jump into deliverables when required. His early assumption that an account manager simply needed to handle clients was refined into a much more powerful brief.

2. Sourcing Hybrid SEO Account Managers

Search For Hire targeted candidates who had hands-on SEO experience, client-facing exposure, the ability to manage internal teams, strong organisational abilities, and the confidence to lead client direction. Within ten days, a strong group of specialists-turned-AMs was delivered.

3. The First Hire: Senior Account Manager → Operations Manager

The first candidate placed came from large US agencies and was burnt out by corporate red tape and micromanagement. TACO’s remote culture and flexibility immediately appealed to her. She joined as a Senior Account Manager, quickly earned trust, and within six to nine months was promoted to Operations Manager — leading the agency’s delivery and internal operations. Her promotion created a vacancy, and TACO came back for hire number two.

4. The Second Hire: Replacing the Promoted Manager

A clear three-stage interview process was built: a founder call, a case study, and a leadership panel with a senior leader and the founder. Six candidates were introduced over ten days. Two reached the final stage. When the founder struggled to choose, Search For Hire consulted directly — providing comparative insights and guiding the decision. The entire process took 18 days from first contact.

5. The Third Hire: Immediate Trust and Zero Friction

By this point, TACO’s trust was absolute. No discovery call was required, candidates were approved instantly, and Chirag relied fully on the process and judgment of the Search For Hire team.

6. Hires Four and Five: SEO Account Managers

As TACO’s growth continued, Search For Hire placed two further SEO Account Managers into the same hybrid role.

The brief for both placements reflected TACO’s evolved, more demanding standards: full ownership of multiple client relationships across highly competitive markets, direct leadership of strategy discussions with senior client stakeholders, and the ability to act as a trusted commercial partner rather than a task manager.

Candidates for these roles were assessed against four additional dimensions that had emerged as non-negotiable as the agency matured: executive presence and communication sharpness, genuine AI fluency (both in workflow application and strategic thinking), vertical experience in eCommerce and SaaS, and enterprise-level account management capability. Both hires met this bar.

7. Active Search: SEO Strategist in Canada

Search For Hire is currently running an active search for an SEO Strategist for TACO in Canada. The engagement continues.

8. Ongoing Advisory Support

Between hires, Search For Hire advised TACO on structuring client pods, AM workload capacity, managing underperforming team members, defining responsibilities between specialists and AMs, realistic client load expectations (8–12 accounts), the strategic value of hybrid AMs, and scaling the agency beyond founder dependency.

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The results

Five hybrid SEO Account Managers have been placed. A Senior Account Manager became the agency’s Operations Manager. Workflows, delivery, and communication became more streamlined. The founder gained clarity and confidence to scale.

Client retention and satisfaction strengthened. Upsell opportunities increased as AMs became strategic partners. TACO won new clients and reinvested into additional hiring. Trust deepened to the point where new searches began without preliminary calls, and the engagement is ongoing.

TACO is now operating with more maturity, structure, and leadership depth than at any previous point.

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Results

RESULTS IMPACT
5 Hires Placed Five SEO Account Managers placed across multiple searches, each building on the trust and process established by the last.
Candidates Delivered in 10 Days Strong shortlists delivered within ten days of each search, with the second hire completed end-to-end in 18 days.
Senior AM Promoted to Ops Manager First hire promoted to Operations Manager within 6–9 months, leading agency delivery and internal operations.
Third Search: Zero Discovery Call Needed Full trust in process and outcome by hire three, no briefing required, candidates approved instantly.
Evolved Brief: AI, Enterprise & SaaS Later searches screened for executive presence, AI fluency, eCommerce/SaaS vertical experience, and enterprise-level account management, reflecting TACO's raised standards.
Active Canada Strategist Search Search For Hire is currently running an SEO Strategist search for TACO in Canada, the partnership is ongoing.
Ongoing Strategic Advisory Between hires, Search For Hire advised on pod structure, AM capacity, workload distribution, and scaling beyond founder dependency.
Agency Transformed TACO moved from freelancer-led delivery to a structured, scalable agency, with more maturity and leadership depth than at any previous point.

Why this matters

TACO’s story illustrates a powerful truth: the biggest challenge in scaling an SEO agency is not leads, delivery, or even hiring, it’s role definition. When founders misunderstand what they actually need, they make junior hires for senior problems, or they overload themselves trying to do everything.

TACO avoided that by leaning into advisory support from the start.

What makes this case study distinct is not a single placement. It is the compounding effect of five well-matched hires, supported by ongoing advisory, that transformed a founder-dependent consultancy into a structured, scalable agency.

As the brief evolved, from hybrid AMs to AI-forward, enterprise-capable strategists with executive presence, so did the precision of the search. That is what a long-term recruitment partnership looks like in practice.

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